Refund and Returns Policy

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Refund & Returns Policy for Kuwarinu International

Last Updated: September 11, 2025

At Kuwarinu International, located at Sitapur Road, Near Peerpur CHC, Shahmaholi, Pirpur, Sitapur, Uttar Pradesh – 261001, we strive to ensure your satisfaction with purchases from our e-commerce platform. This policy outlines our 30-day refund and returns process. Contact us at +91 9047579886 or kuwarinuinternational9047@gmail.com for assistance.

Returns

  • You may request a return within 7 days of receiving your product.

  • To be eligible for a return:

    • The item must be unused, in its original condition, and in the original packaging.

    • Proof of purchase (invoice/receipt) is required.

  • Certain items such as perishable goods, customized products, or digital items may not be eligible for return.

Refunds

  • Once we receive and inspect your returned item, we will notify you about the status of your refund.

  • If approved, your refund will be processed to your original method of payment within 7–10 business days.

  • Shipping charges, if any, are non-refundable.

  • In case of partial returns, only the amount for the returned item(s) will be refunded.

Exchanges

  • We only replace items if they are defective, damaged, or incorrect.

  • To request an exchange, please contact us within 48 hours of delivery.

Non-Returnable Items

The following items cannot be returned or refunded:

  • Products purchased on final sale/clearance.

  • Customized or personalized items.

  • Digital/downloadable products.

Cancellations

  • Orders can only be cancelled within 24 hours of purchase.

  • Once the product has been shipped, cancellations will not be accepted.

Shipping of Returns

  • Customers are responsible for the shipping costs of returning items, unless the return is due to a defective or incorrect product.

  • We recommend using a trackable shipping service for returns, as we cannot guarantee that we will receive your returned item.

Contact Us

For any questions regarding returns or refunds, please contact us at:

Address :  Sitapur Road, Near Peerpur CHC, Shahmaholi, Pirpur, Sitapur, Uttar Pradesh – 261001
Phone : +91 9047579886
Email : kuwarinuinternational9047@gmail.com