Shipping & Returns Policy

Shipping & Returns Policy for Kuwarinu International

Last Updated: September 15, 2025

At Kuwarinu International, located at Sitapur Road, Near Peerpur CHC, Shahmaholi, Pirpur, Sitapur, Uttar Pradesh – 261001, we are dedicated to providing a smooth shopping experience on kuwarinuinternational.com. This policy outlines our shipping and returns procedures. 

Shipping Policy

Order Processing

  • All confirmed orders are processed within 1–3 business days.

  • Orders placed on weekends or public holidays will be processed the next business day.

Delivery Timelines

  • Standard delivery within India usually takes 5–10 business days, depending on your location.

  • Remote or rural areas may take slightly longer.

  • During peak seasons, festive periods, or unforeseen delays (e.g., natural disasters, courier strikes), delivery timelines may extend.

Shipping Charges

  • Shipping charges (if applicable) will be calculated and displayed at checkout.

  • Free shipping may be offered for orders above a certain amount, as mentioned on our website.

Tracking Orders

  • Once your order has been shipped, you will receive an email/SMS notification with tracking details.

  • Please allow up to 24–48 hours for tracking information to update.

Returns Policy

Eligibility for Returns

  • You may request a return within 7 days of delivery.

  • Items must be unused, in original condition, and in original packaging.

  • Proof of purchase (invoice/order ID) is required for all returns.

Non-Returnable Items

The following items are not eligible for return or refund:

  • Perishable goods (e.g., food, flowers)

  • Personalized or customized products

  • Gift cards or digital/downloadable items

  • Intimate, sanitary, or health-related products

  • Clearance or final sale items

Refunds

  • Once your return is received and inspected, you will be notified of approval or rejection.

  • If approved, the refund will be credited to your original payment method within 7–10 business days.

  • Shipping costs are non-refundable, except in cases of defective or incorrect items.

Exchanges

  • We replace products only if they are defective, damaged, or incorrect.

  • Exchange requests must be raised within 48 hours of delivery.

Return Shipping

  • Customers are responsible for shipping costs when returning an item, unless the return is due to our error.

  • For high-value returns, we recommend using a trackable courier service or purchasing shipping insurance.

Contact Us

For queries related to shipping, returns, or refunds, please contact us at:

Address :  Sitapur Road, Near Peerpur CHC, Shahmaholi, Pirpur, Sitapur, Uttar Pradesh – 261001
Phone :+91 9047579886
Email : kuwarinuinternational9047@gmail.com